Shipping policy

At Adheezy, we pride ourselves on quality and precision. Because many of our stickers are custom-made or printed to order, we ensure every package is handled with care before it leaves our facility.

1. Order Processing Time

All orders are subject to a processing period before shipment.

  • Processing Lead Time: Please allow up to 5 working days for us to print, cut, and pack your order.

  • Working Days: Our processing team operates Monday through Friday, excluding UK Bank Holidays.

  • You will receive a shipping confirmation email with tracking details once your order has been handed over to the carrier.

2. Shipping Method & Delivery Times

Once your order has been processed, we use Amazon Shipping to ensure your stickers arrive safely and quickly.

  • Service: Amazon Shipping (1-Day Tracked).

  • Delivery Time: Usually delivered the next working day after dispatch.

  • Tracking: All orders include full end-to-end tracking. You can monitor your delivery via the link provided in your shipping confirmation email.

3. Shipping Rates

UK Shipping is free of charge.

4. Delivery Address & P.O. Boxes

Please ensure your delivery address is correct at the time of purchase. We are unable to redirect packages once they have been dispatched.

  • Note: Amazon Shipping may have restrictions regarding delivery to certain P.O. Boxes or BFPO addresses. If we cannot ship to your provided address, we will contact you to arrange an alternative.

5. Missing or Delayed Shipments

While Amazon Shipping is highly reliable, delays can occasionally occur due to weather, high seasonal volume, or courier issues.

  • If your tracking status shows "Delivered" but you haven't received your package, please check with neighbours or safe places before contacting us.

  • If your order has not arrived within 3 working days of dispatch, please contact our team at hello@adheezy.com so we can open an investigation with the carrier.

6. Damaged Items

If your stickers arrive damaged due to transit, please take a photo of the packaging and the damaged goods and email us at hello@adheezy.com within 48 hours of delivery. We will prioritise a replacement for you.

7. International Shipping

Currently, we only ship within the United Kingdom. If international shipping is available for your region, rates and estimated delivery times will be calculated at checkout. Please note that international orders may be subject to import duties and taxes (see our Terms of Service for more details).